How to gain access to an account after owner's death?

To gain access to such account please provide us with the following documents: 

  • A properly completed Change Request form with the Estate Administrator listed as the requester. 
  • Legal documentation listing the name of the Estate Administrator such as an affidavit.
  • Death certificate
  • Photo identification for the requester/Estate Administrator. We require the government-issued photo identification be a color copy, scan or digital picture containing the pictured person, name and signature clearly identifiable.


Please send these documents to [email protected] and allow our Accounts department up to 5 working days to process your request.

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